Resume

Experience

Jun 2024 - Aug 2024

Zeta Global

Product Designer (Contract/Intern)

Optimized generative AI interactions by redesigning AI agents and models, improving efficiency for clients using first-party and customized AI agents; designed and launched AI branding for Zeta Global and the Zeta Marketing Platform, aimed at boosting user engagement and reaching a 50% active user KPI.

Aug 2022 - Sep 2023

Xcapade Entertainment

Product Designer

Increased Monthly Active Users (MAU) by 250% leveraging generative AI, targeting active board game players by redesigning the company's main site and content with AI-powered features; led user experience improvements by designing and prototyping an interactive onboarding and score-tracking system.

Jan 2021 - Aug 2022

NETGEAR

UX Designer

Improved the user experience and satisfaction for over 2.2 million iOS and Android users by leading the design of core app features, covering areas such as cybersecurity, payments, cross-platform design, onboarding, hardware setup, home screen, and app connectivity; contributed to delivering 12 major features and resolving 80 app issues, playing a key role in refining the design system while collaborating across time zones with product and development teams on products like Orbi, Nighthawk, and the M6 mobile hotspot.

Jan 2020 - May 2020

Tesla

Digital Experience Designer (Intern)

Designed and optimized the experience for Tesla.com, completing over 10 projects in a fast-paced, agile environment, improving UX and visual design for customer and media-facing pages; conducted information architecture audits and proposed reworks for the main site.

Tools

Digital Prototyping

Figma | Adobe Illustrator | Adobe Photoshop | Sketch

Generative AI

ChatGPT | Midjourney

Web constructing

Framer | Squarespace | Webflow | Wix

Project management

Notion | Jira

Presentation & collab

Canva | Keynote | Miro

Video editing

CapCut | Adobe Premiere Pro

3D modeling & rendering

Blender | Keyshot | Rhinoceros

Education

Aug 2023 - Aug 2024

Savannah College of Art and Design

MA, Design Management
Aug 2014 - May 2020

California College of the Arts

BFA, Interaction Design (with distinction)
2016-2020
BFA, Industrial Design
2014-2018

Contact

Email
tgrzh3@gmail.com
(Please, start with emails. Phone scams are crazy nowadays :/)
Currently designing on
ET,
11:04:34 PM
Copywrite © Tiger Zhao | All Rights Reserved
Currently designing on
ET,
11:04:34 PM
Copywrite © Tiger Zhao | All Rights Reserved
Currently designing on
ET,
11:04:34 PM
Copywrite © Tiger Zhao | All Rights Reserved
Currently designing on
ET,
11:04:34 PM
Copywrite © Tiger Zhao | All Rights Reserved
Currently designing on
ET,
11:04:34 PM
Copywrite © Tiger Zhao | All Rights Reserved